Privacy Policy

Effective Date: January 1, 2026

TKO Thousand Oaks Concrete operates the website thousandoaksconcreteconstruction.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or contact us for services.

By using this Site, you agree to the collection and use of information in accordance with this policy. If you have questions or concerns, contact us at team@thousandoaksconcreteconstruction.com.

1. Information We Collect

Personal Information

When you contact us through our website, by phone, or by email, we may collect the following personal information:

• Your name
• Email address
• Phone number
• Mailing address
• Details about your concrete project or service inquiry

Usage Data

We automatically collect certain information when you visit our Site, including your IP address, browser type, operating system, pages you view, time spent on pages, and the referring website. This data helps us understand how visitors use our Site and improve the user experience.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Site. Cookies are small data files stored on your device. You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our Site may not function properly without cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer service
• To schedule consultations, estimates, and service appointments
• To communicate with you about your concrete project
• To send service updates, invoices, and other business communications
• To improve our website and services based on user feedback and analytics
• To comply with legal obligations and protect our legal rights

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with third-party vendors who help us operate our website, process payments, or provide customer support. These providers are required to protect your information and use it only for the services they provide to us.
• Legal Requirements: We may disclose your information if required by law, such as in response to a court order, subpoena, or government investigation.
• Business Transfers: If our business is sold or merged with another company, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your information, we will securely delete or anonymize it.

5. Your Rights

Depending on your location, you may have the following rights:

• The right to access the personal information we hold about you
• The right to request corrections to inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to object to or restrict certain types of data processing
• The right to withdraw consent where we rely on consent to process your data

To exercise any of these rights, contact us at team@thousandoaksconcreteconstruction.com. We will respond to your request within a reasonable timeframe.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Third-Party Websites

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Continued use of our Site after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: