Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you request a quote, contact us by phone or email, or fill out forms on our website. This information may include your name, address, phone number, email address, and details about your project. We also collect information automatically when you visit our website, such as your IP address, browser type, and pages viewed.

When you call us, we may keep records of your conversation to help us provide better service and accurate project information. We do not record calls without your knowledge.

2. How We Use Your Information

We use the information we collect to provide you with quotes, schedule consultations, complete your concrete projects, and communicate with you about your services. We may also use your information to send you updates about your project, respond to your questions, and improve our services.

With your permission, we may use your contact information to send occasional updates about our services or special offers. You can opt out of these communications at any time by contacting us or clicking the unsubscribe link in our emails.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors or scheduling tools. These providers are required to protect your information and use it only for the services they provide to us.

We may disclose your information if required by law, such as in response to a subpoena or court order, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes using secure connections for data transmission and limiting access to your information to employees who need it to provide services to you. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. You can disable cookies in your browser settings, but this may limit some features of our website.

6. Third-Party Links

Our website may contain links to other websites that we do not control. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights

You have the right to access, correct, or delete your personal information at any time. You can also opt out of marketing communications or request that we stop processing your data. To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at team@thousandoaksconcreteconstruction.com or call (805) 906-7989. We are committed to addressing your concerns and protecting your privacy.